The Datacenter Group has acquired a variety of certifications and memberships that testify to the quality of our services. As a result we are able to offer our clients and partners the quality of service they have come to expect from us. ISO-certifications are not easily obtained, every year an independent party of auditors verifies our competencies. An extensive description of the certifications and memberships can be found below.
ISO 9001 concerns the standard of quality management and is applied to all processes through which we provide our services. Dekra, an independent organization, conducts an annual audit to document and verify the processes used by The Datacenter Group. This certification indicates that there is an effective quality management system in place in our datacenters, and that we observe the regulations regarding systematic control and fixed procedures. As a result we provide a constant high level of quality to our clients.
The ISO 27001 certification proves that the procedures and day-to-day tasks within our datacenters comply with the strict procedures specified in the standard. During annual inspections and audits, the Information Security Management System (ISMS) and underlying processes are checked against this and approved. The standard specifies requirements for defining, implementing, operating, controlling, assessing, maintaining and improving a documented ISMS in the context of the general business risks to the organization. On an international level this standard is increasingly seen as a benchmark for the level of information security.
The Datacenter Group goes above and beyond by also complying with ISAE 3402 type II. This means that all our processes and measures of control are being checked by an external auditor. The standard used is attachment A of the ISO27001 certification, which contains over 100 management measures.
ISO 14001 is a standard concerned with environmental management. With the aid of an Environmental Management System (EMS) per the ISO 14001 standard, the environmental risks of business operations can be managed and if possible reduced. Obtaining this certification and undergoing the annual inspection audits that result from it are a compliment to the emphasis that we place on the Corporate Social Responsibility of The Datacenter Group.
NEN 7510 is the Dutch standard for information security within the department of healthcare. It also serves as proof for healthcare insurers and patients that The Datacenter Group handles electronic patient files with the utmost care and responsibility. With the NEN 7510-certification TDCG shows that it has equipped an equivalent management system for healthcare. For care clients of the two datacenters this means that the datacenters in Amsterdam and Delft guarantee — to the benefit of patients — the availability, integrity, and confidentiality of all digital information.
PCI DSS stands for Payment Card Industry Data Security Standard. This certification ensures maximum security for clients of the datacenter during financial transactions. Companies who store, process and/or send credit card details are obligated to acquire this certification. Visa Inc., MasterCard, JCB, American Express and Discover Financial Services are responsible for establishing this norm. PCI DSS is the most important security standard in the payment industry for securing data. The Datacenter Group is audited annually by an independent party to ensure compliance with this standard.
The Datacenter Group is co-founder of the first branch organization for datacenters, also called the Dutch Datacenter Association (DDA). Nowadays over twenty other datacenters have also joined, and the DDA has become a true discussion partner for politics as well as international entrepreneurs. The association was founded to increase and strengthen the economic growth of the datacenter sector towards the government, media, and society. See https://www.dutchdatacenters.nl/.
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